AI in Career Services: Where to Start When it Feels like too Much

Monday, April 6th  at 12:00PM

Facilitator: Stacy Moore

As career services professionals, we are under growing pressure to use AI, even as workloads increase, expectations rise, and guidance about what actually works remains unclear. Many teams are experimenting with tools like ChatGPT, Copilot, or Gemini, yet still feel uncertain whether the effort is worth the cognitive, ethical, and practical cost.

This presentation examines AI use in career development through the lens of the AI Integration Evolution Pyramid, with a deliberate focus on its foundational level: orientation. Rather than rushing through tools or prompts, the session centers on clarifying purpose, context, constraints, and responsibility first. This approach helps explain why many AI efforts feel frustrating or unproductive, and why slowing down at the start often prevents generic results and unnecessary rework.

Facilitator Bio:

Stacy Moore is a professional communication instructor and Certified Career Management Coach (CCMC) with over ten years of experience in higher education. Her work examines how many issues labeled as AI failures actually stem from miscommunication in how humans guide and respond to these tools.

Working at the intersection of communication, career readiness, and emerging technology, Stacy helps educators, career teams, and students make sense of AI without it becoming an added layer of invisible work. Her approach begins with orientation by pausing to clarify context, constraints, and intent, including whether AI should be used at all, so its use is thoughtful, humane, and appropriate.

Drawing from real classrooms and institutional settings, she focuses on why AI tools often produce ineffective results and how small shifts in setup, guidance, and feedback can significantly improve outcomes when AI is the right fit.

MACCA Monthly events are free for members and $10 for non-members